Author of this article: Tomáš Böhm
Tomáš is a transformation leader with nearly 20 years of experience delivering complex change across Europe, spanning technology, finance, legal services, and consulting. He has led large-scale transformations, PMOs, and cross-functional programs in organisations such as Booking.com, Dentons, and BNP Paribas, often working at the intersection of strategy, technology, and people. In his work, he focuses on bringing clarity and structure to complex environments while keeping a strong emphasis on human dynamics, trust, and everyday execution.
Transforming Risk into a High-Performance Decision System
A system redesign governed by Obeya led to a 85% efficiency improvement at a global law firm’s risk department
Risk and compliance functions are often seen as operational bottlenecks.
In this article, Tomáš Böhm shares how a 50-person Risk & Compliance team inside a global law firm transformed its operating model using Obeya principles, visual management, and organisational redesign.
The team was responsible for AML/KYC and conflict approvals across more than 25 offices in Europe.
For years:
- It took between 8 and 10 days before time-critical work got started
- lawyers grew frustrated
- trust in the Risk function declined
- earlier optimisation efforts had failed
Now: work gets picked-up on the day it came in
Obeya isn’t just an interesting visual management tool anymore. It has become a serious organizational capability for leaders and knowledge workers. Join us on June 26 and see why the conversation is heating up globally.
Why this is a valuable learning experience for people in Knowledge Work:
- How Obeya empowered team-level leadership and completely changed performance dynamics within 4 months
- How lead times improved from 8–10 days to same-day decisions
- Why optimization alone failed to solve the problem
- The role of Visual Management on the delivery of quality under pressure
Measured impact
Within four months:
- decision lead time improved by 85%
- backlog reduced from approximately 142 to 38 cases
- over 90% of the team stayed in place
- performance improvements held through the busiest period of the year the Europe redesign became the basis for a global proposal
Tomáš will be speaking at the Obeya Summit on June 25–26, 2026.
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