Value Stream Mapping is a Lean Methodology that visualizes all steps in a Value Stream from creation to delivery iof the product, service and/or experience the customer desires.
A common misunderstanding is that an individual process equals a Value Stream. However, as a Value Stream depicts the series of steps that occur to provide the product or service, almost always a Value Stream consists of multiple processes throughout an organisation. The challenge is to straighten out the overall flow of the value stream before deep-diving into fixing individual processes.
Value Stream Mapping provides a “common language” and understanding so that everyone has the same vision. Like a road map, the value stream mapping tool shows the road for the journey, but it is only a guide.